Security tags help manage access levels within the app, so if a client needs their access to a certain section of the app removed, you can remove the appropriate tag through the user management interface.
Before we start, please ensure you know which client(s) you are removing access from and those specific security tag(s).
Our applications are structured with varying security levels to clearly define the access permissions for each client. If a client has been granted access to a section of the application that they are currently permitted to use, it is necessary to remove the relevant security tag that restricts access to that area. A security tag acts as a designation that ensures clients cannot view or access restricted or sensitive sections of the application.
To illustrate the process of removing a security tag from a user, please follow the example video below:
Remove Security Tags Walkthrough
Congrats! You have successfully removed the security tag!
If you are still experiencing issues you can submit a ticket here
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