How to Send a Push Notification to a Specific User

This guide will explain how to send a targeted push notification to a single user. This is useful for sending private messages, reminders, or any other information intended for one individual. You can send a one-time message or recurring.

Step-by-Step Instructions

  1. Navigate to Push Notifications:

    • From your app's control panel, locate and click on the Push Notifications icon (a bell) in the menu on the left-hand side.

    • Click the New Push Notification button.

  2. Select Notification Type:

    • You can choose the type of notification you want to send:

      • Standard: A customizable, one-time notification.

      • Automatic: Sends updates based on an RSS feed.

      • Recurring: Sends the same notification to users on a schedule.

    • For this example, we will select Standard.

  3. Target a Specific User:

    • In the Audience section, choose Custom Segment.

    • Click the Add Segment button that appears directly below.

    • Use the search bar to find the specific user you want to send the notification to.

    • Click on the user's name when they appear in the search results.

    • Click the Create Segment button at the bottom right to confirm your selection.

  4. Compose the Notification Message:

    • Title: Enter the title for your notification. This is the bold text the user will see.

    • Message: Write the body of your message. This text will appear below the title on the user's device.

    • In-App Message (Optional): You can also create a different, more detailed message that the user will see when they open the app or tap on the notification.

  5. Add an Action (Optional):

    • You can make the notification interactive by adding an action.

    • This allows you to link the notification to a specific feature within the app, such as a survey, calendar event, or a particular page. When the user opens the notification, they will be taken directly to the linked content.

After composing your message and adding any desired actions, you can send the notification.